Last Updated: January 2025
Legal & Policy

Mostplay Terms and
Conditions

These terms govern your use of the Mostplay platform. Please read them carefully before creating an account or placing any bets. By registering with Mostplay, you agree to everything set out here.

What You Need to Know About Mostplay Terms

These cards summarise the most important points. The full terms are below — please read those too.

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You Must Be 18 or Older

Mostplay is strictly for adults. You must be at least 18 years old to register and use the platform. Underage gambling is prohibited and accounts found to be held by minors will be closed immediately.

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One Account Per Person

Each player is allowed one Mostplay account only. Creating multiple accounts to claim bonuses more than once or to circumvent restrictions is a violation of these terms and will result in account suspension.

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Payments in BDT Only

All transactions on Mostplay are processed in Bangladeshi Taka. Deposits and withdrawals are handled through bKash, Nagad, and Rocket. You must use payment methods registered in your own name.

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Bonus Terms Apply

All bonuses and promotions on Mostplay come with wagering requirements and conditions. Attempting to abuse bonus offers or exploit promotions will result in the cancellation of the bonus and any associated winnings.

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Your Data Is Protected

Mostplay collects and processes personal data in accordance with its Privacy Policy. Your information is used to operate your account, process payments, and comply with legal obligations. It is not sold to third parties.

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Terms Can Be Updated

Mostplay reserves the right to update these terms at any time. When changes are made, the updated version will be published on this page with a revised date. Continued use of the platform after changes means you accept the new terms.

1 Acceptance of Terms

By accessing, registering on, or using the Mostplay platform in any way, you confirm that you have read, understood, and agreed to these Terms and Conditions in full. These terms form a legally binding agreement between you and Mostplay. If you do not agree with any part of these terms, you must not use the platform.

These terms apply to all users of Mostplay, including visitors who browse the site without registering, registered members who hold an active account, and any person who participates in games, promotions, or any other activity offered through the Mostplay platform.

Using Mostplay means you accept these terms. Please read them fully before you start playing.


2 Eligibility

To use Mostplay, you must meet all of the following eligibility requirements at the time of registration and at all times while your account remains active:

  • You must be at least 18 years of age.
  • You must be legally permitted to participate in online gaming activities under the laws applicable to you in your jurisdiction.
  • You must not be acting on behalf of another person when registering or using the platform.
  • You must not be a current employee, contractor, or close family member of a Mostplay employee.
  • You must not have previously had a Mostplay account that was closed due to a violation of these terms.

Mostplay reserves the right to request proof of age and identity at any time. If you cannot provide satisfactory verification, your account may be suspended and any pending withdrawals may be held until verification is complete.

Mostplay does not permit underage gambling under any circumstances. Accounts found to be held by persons under 18 will be closed and any funds may be forfeited.


3 Account Registration

To access the full range of features on Mostplay, you must create an account. When registering, you agree to provide accurate, complete, and current information. You must not use false names, fictitious contact details, or information belonging to another person.

Each person is permitted to hold only one Mostplay account. Creating duplicate accounts — whether under the same name, the same device, the same payment method, or the same IP address — is a violation of these terms. Mostplay uses automated and manual systems to detect duplicate accounts, and any accounts identified as duplicates may be closed without notice.

  • You are responsible for keeping your login credentials secure.
  • You must not share your account with any other person.
  • You must notify Mostplay immediately if you suspect unauthorised access to your account.
  • Mostplay is not liable for losses resulting from unauthorised access caused by your failure to keep your credentials secure.

Mostplay may require identity verification (KYC) before processing withdrawals or at any other point deemed necessary. Verification documents may include a national ID card, passport, or other government-issued identification.


4 Deposits and Withdrawals

All financial transactions on Mostplay are conducted in Bangladeshi Taka (BDT). Mostplay supports deposits and withdrawals through bKash, Nagad, and Rocket. You must use a payment method that is registered in your own name — third-party payments are not accepted.

  • Minimum deposit and withdrawal amounts are displayed on the cashier page and may be updated from time to time.
  • Deposits are generally credited to your account within a few minutes of confirmation.
  • Withdrawal requests are processed as quickly as possible, typically within 24 hours, subject to verification requirements.
  • Mostplay reserves the right to request additional verification before processing any withdrawal.
  • Funds deposited into your Mostplay account may not be transferred to another player's account.

If a deposit is made using a payment method that cannot be verified as belonging to the account holder, Mostplay reserves the right to reverse the transaction and suspend the account pending investigation.

Always use your own bKash, Nagad, or Rocket account when depositing. Third-party deposits will not be accepted and may cause delays or account restrictions.


5 Bonuses and Promotions

Mostplay offers bonuses and promotions to both new and existing players from time to time. All bonuses are subject to specific terms, including wagering requirements, time limits, and game restrictions. These specific terms are communicated at the time the bonus is offered and form part of these overall Terms and Conditions.

  • Bonuses cannot be withdrawn directly — they must be wagered the required number of times before any associated winnings become withdrawable.
  • Mostplay reserves the right to withdraw any bonus offer at any time without prior notice.
  • Players who attempt to abuse bonus offers — including through the use of multiple accounts, coordinated betting strategies, or any other method designed to exploit promotions — will have their bonuses cancelled and may have their accounts suspended.
  • Bonuses are intended for recreational players only. Professional or systematic bonus exploitation is prohibited.

If Mostplay determines that a bonus has been claimed or used in a manner inconsistent with these terms, it reserves the right to reclaim the bonus amount and any winnings derived from it, regardless of whether a withdrawal has already been requested.


6 Gameplay Rules

Each game available on Mostplay is governed by its own specific rules, which are accessible within the game interface. By participating in any game, you agree to abide by those rules in addition to these general Terms and Conditions.

  • Bets placed and confirmed cannot be cancelled or reversed.
  • In the event of a technical error or malfunction during a game, Mostplay reserves the right to void the affected round and return stakes to players.
  • Mostplay is not responsible for losses resulting from a player's misunderstanding of game rules.
  • Live casino games are subject to the rules of the specific live dealer studio providing the game.
  • Sports betting outcomes are determined by the official result of the relevant event. Mostplay's decision on the settlement of bets is final.

Mostplay uses certified random number generators for all applicable games. Live dealer games are conducted by trained dealers in professional studio environments. The integrity of all games is maintained through regular audits and monitoring.


7 Prohibited Conduct

The following activities are strictly prohibited on the Mostplay platform. Engaging in any of these behaviours will result in immediate account suspension and may result in the forfeiture of account balances:

  • Creating more than one account on the platform.
  • Providing false or misleading information during registration or verification.
  • Using software, bots, scripts, or any automated tools to interact with the platform.
  • Attempting to exploit bugs, glitches, or errors in games or the platform for financial gain.
  • Engaging in any form of collusion with other players.
  • Using the platform for money laundering or any other illegal financial activity.
  • Threatening, harassing, or abusing Mostplay staff or other players.
  • Attempting to access another player's account without authorisation.

Mostplay actively monitors for prohibited conduct. Accounts found in violation will be suspended immediately and relevant information may be shared with authorities where required by law.


8 Account Suspension and Closure

Mostplay reserves the right to suspend, restrict, or permanently close any account at its discretion, with or without prior notice, in the following circumstances:

  • Violation of any part of these Terms and Conditions.
  • Failure to complete identity verification within a reasonable timeframe.
  • Suspected fraudulent activity or money laundering.
  • Chargebacks or disputed transactions initiated by the account holder.
  • Requests from regulatory or law enforcement authorities.

If your account is closed due to a breach of these terms, any balance remaining in the account may be forfeited. If your account is closed for reasons unrelated to a breach — for example, at your own request — your remaining balance will be returned to you via your registered payment method after any applicable verification checks.

You may request the closure of your own account at any time by contacting Mostplay's customer support team. Self-exclusion options are also available through the Responsible Gaming section of the platform.


9 Responsible Gaming

Mostplay is committed to promoting responsible gaming. The platform provides tools to help players manage their activity, including deposit limits, session time reminders, and self-exclusion options. These tools are available through your account settings and through the Responsible Gaming page.

  • Players can set daily, weekly, or monthly deposit limits at any time.
  • Self-exclusion requests are processed promptly and cannot be reversed during the exclusion period.
  • Mostplay will not send promotional communications to players who have self-excluded.
  • If you believe your gaming is causing harm to yourself or others, please use the self-exclusion tool or contact our support team immediately.

Mostplay takes its responsibility to players seriously. Gaming should be an enjoyable activity. If it stops being enjoyable, or if you feel you are spending more than you can afford, please reach out for help.


10 Privacy and Data

Mostplay collects and processes personal data as described in its Privacy Policy. By using the platform, you consent to the collection and use of your data in accordance with that policy. Key points include:

  • Your data is used to operate your account, process transactions, and comply with legal obligations.
  • Mostplay does not sell your personal data to third parties.
  • Data may be shared with payment processors and identity verification providers as necessary to operate the platform.
  • You have the right to request access to, correction of, or deletion of your personal data, subject to legal retention requirements.

11 Intellectual Property

All content on the Mostplay platform — including but not limited to the website design, logos, graphics, game interfaces, text, and software — is the property of Mostplay or its licensors and is protected by applicable intellectual property laws.

  • You may not copy, reproduce, distribute, or create derivative works from any Mostplay content without prior written permission.
  • You may not use Mostplay's name, logo, or branding in any way that implies endorsement or affiliation without authorisation.
  • Game content provided by third-party providers is subject to those providers' own intellectual property rights.

12 Limitation of Liability

To the fullest extent permitted by applicable law, Mostplay's liability to you in connection with your use of the platform is limited as follows:

  • Mostplay is not liable for any losses arising from technical failures, interruptions, or errors on the platform that are outside its reasonable control.
  • Mostplay is not responsible for losses resulting from your failure to follow game rules or these Terms and Conditions.
  • Mostplay does not guarantee that the platform will be available at all times or that it will be free from errors.
  • In no event will Mostplay's total liability to you exceed the amount deposited by you in the 30 days preceding the event giving rise to the claim.

Nothing in these terms limits Mostplay's liability for fraud, gross negligence, or any other liability that cannot be excluded by law.


13 Changes to These Terms

Mostplay reserves the right to update or modify these Terms and Conditions at any time. When changes are made, the revised terms will be published on this page with an updated effective date. It is your responsibility to review these terms periodically.

If you continue to use the Mostplay platform after updated terms have been published, you are deemed to have accepted the revised terms. If you do not agree with any changes, you must stop using the platform and may request account closure by contacting our support team.

We recommend bookmarking this page and checking it periodically, especially before making large deposits or participating in new promotions.


14 Contact Us

If you have any questions about these Terms and Conditions, or if you need to raise a concern related to your account, please contact the Mostplay support team. Our customer support is available 24 hours a day, 7 days a week via live chat on the platform.

You can also reach us by email at: [email protected]

For issues related to responsible gaming or self-exclusion, please visit the Responsible Gaming page for dedicated resources and contact options.

Join Mostplay — Bangladesh's Trusted Gaming Platform

Now that you've read the terms, you know exactly what to expect from Mostplay. Register your free account today, deposit in BDT via bKash or Nagad, and start playing within minutes.